Fredy Mejia
Lehi,UT
Summary
Highly skilled worker that is bringing forth a proven track record of working collaboratively with teams to achieve goals, increase revenue gains, and advance the sales, and retention cycle of the company.
Overview
4
4
years of professional experience
Work History
Sales Associate
Murdock Auto Team
Lindon, Utah
03.2024 - Current
- Utilized CRM software to track leads, opportunities, and customer interactions consistently.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
Customer Loyalty Specialist
Vivint
Logan
07.2023 - 02.2024
- Implemented a customer loyalty program that increased customer loyalty by 85%.
- Consistently exceeded sales, retention, and referral rate percentages required by the company every single day.
- Trained and mentored representatives on effective sales techniques, resulting in an increase in sales closures and customer satisfaction.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in positive feedback and an increased company revenue.
- Resolved customer complaints with empathy and understanding, resulting in a higher customer satisfaction rate.
Sales Associate
Platinum Solar
Logan
01.2022 - 04.2023
- Explained products or services and prices.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Built relationships with hundreds of customer in a short period of time.
- Driven Door to Door sales rep with experience in engaging strangers in conversation to increase product penetration in specific areas.
Education
Diploma -
Logan High School
Logan05.2021
Skills
- Bilingual
- Leadership
- Adaptability
- Customer Service
- Ability to Work Under Pressure
- Communication Skills
Timeline
Sales Associate
Murdock Auto Team
03.2024 - Current
Customer Loyalty Specialist
Vivint
07.2023 - 02.2024
Sales Associate
Platinum Solar
01.2022 - 04.2023
Diploma -
Logan High School