Frenel Gilles
Miami,Florida
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Customer Representative
02.2019 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
Education
No Degree -
Miami Lakes Educational Center And Technical College
Miami Lakes FL High School Diploma -
Lycee Anacaona De Leogane
Haiti Leogane07.2021
Skills
- Payment Processing
- Personnel Management
- Hardware Tools
- Shipping and Receiving Understanding
- Customer Service Excellence
- Team Support
- Cash Control
Languages
Creole
Native or Bilingual
French
Limited Working
Timeline
Customer Representative
02.2019 - 11.2022
No Degree -
Miami Lakes Educational Center And Technical College
High School Diploma -
Lycee Anacaona De Leogane
Similar Profiles
Maria UrsMaria Urs
Career Break for Child Care at NACareer Break for Child Care at NA
Anna KrutekAnna Krutek
Dolce Violin Ensemble at NADolce Violin Ensemble at NA
Megan SaucedoMegan Saucedo
Planned Career Break at NAPlanned Career Break at NA