Frida Cortez Gervacio
San Benito,TX
Summary
Dedicated student interested in applying excellent communication and interpersonal skills to a medical assistant role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level medical assistant position to help launch career while achieving company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
M&M Pediatrics LLC
Brownsville , Texas
08.2023 - 10.2023
- called in patients
- performed vitals
- CLIA wave testing
- performed urineanalysis testing
- performed phlebotomy testing
Restaurant Hostess
Texas Roadhouse
Harlingen, TX
03.2022 - 01.2023
- Took reservations from patrons by phone or online.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered telephone to provide dining information and take reservations.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted customers and escorted them to their tables.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Answered phones promptly to record and confirm reservations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Education
South Texas Vocational Technical Institute - McAllen
Mcallen, TX12-2023
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05-2023
Skills
- Medical Terminology
- Data Entry
- Procedure Assistance
- Phlebotomy
- HIPAA Compliance
- Patient Flow Management
- Patient-Focused Care
- Electronic Medical Records
- Communicating With Patient Families
- Venipuncture and Phlebotomy
- Medical Terminology Knowledge
- Adaptable
- Customer Service
- Certified in Basic Life Support (BLS)
- Stocking Supplies
- CPR
- Understands Medical Procedures
Accomplishments
- maintained a GPA of 4.0
- summa cum laude graduate
Certification
- Nationally Certified Registered Medical Assistant
- Nationally Certified Registered Phlebotomy Technician
- completed IV therapy training
- completed S.O.S Naxlone training
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
M&M Pediatrics LLC
08.2023 - 10.2023
Restaurant Hostess
Texas Roadhouse
03.2022 - 01.2023
South Texas Vocational Technical Institute - McAllen
High School Diploma -
Los Fresnos High School
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