FRIDAY DEMMING
Shreveport,LA
Summary
Customer Service Attendant known for high productivity and efficient task completion. Skilled in conflict resolution, communication, and time management, ensuring smooth operation in customer service settings. Excel in listening, empathy, and patience, providing exceptional support and building strong relationships with customers.
Overview
24
24
years of professional experience
Work History
Cashier
Mcdonalds, PDI FOODS
SHREVEPORT, LOUISIANA
01.2024 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
Shift Lead
Five Guys
SHREVEPORT, LA
03.2023 - 12.2023
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Researched industry trends in order to stay ahead of the competition.
- Provided guidance and support to other team members as needed.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Freight Handler
Salvation Army Thrift Store
Shreveport, LA
01.2000 - 06.2000
- Organized freight in warehouse according to size and weight requirements.
- Reported any incidents or accidents occurring on job site promptly.
- Performed routine maintenance on loading dock equipment and reported malfunctions.
- Assisted with inventory counts and reconciled numbers with shipping documents.
Education
High School Diploma -
WOODLAWN HIGH
Shreveport05-2007
Skills
- Cash handling
- Sales expertise
- Sales transactions
- Exchanges processing
- Product knowledge
- Ordering and stocking
- Retail merchandising
- POS system operations
- Checkout monitoring
Timeline
Cashier
Mcdonalds, PDI FOODS
01.2024 - 06.2024
Shift Lead
Five Guys
03.2023 - 12.2023
Freight Handler
Salvation Army Thrift Store
01.2000 - 06.2000
High School Diploma -
WOODLAWN HIGH
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