GABBRIELLE JONES
Randolph,MA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in construction coordinating and scheduling. Ready to bring 5+ years of relevant work experience to the team.
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
Property Operators Assistant
Beacon Communities Llc
Brockton, MA
03.2024 - Current
- Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests.
- Updates the various maintenance logs
- Provides Administrative support to Maintenance and Office when needed.
- Creates and delivers notices to residents for inspections, pest control and general maintenance work.
- Supports the preventive maintenance process and all other special projects.
- Manages maintenance follow up efforts with residents and vendors. Ensures that quality control standards are followed and consistently met.
- Assists with inventory management and general upkeep of the maintenance shop. Aids with the monitoring and tracking of Monthly Maintenance Safety Training.
- Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process.
- Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director.
Access Coordinator/Construction Coordinator
Beacon Communities Llc
Brockton, MA
08.2017 - 03.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supervised day-to-day activities of 20plus-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Developed and executed pre-construction milestones on project schedule.
- Attended Numerous on-site meetings with subcontractors and clients per month.
- Formulated quality assurance and safety standards to comply with construction plans.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Directed projects according to schedule and quality demands.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Provided feedback to workers on job performance and safety procedures.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Developed and maintained positive relationships with clients and other stakeholders.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Communicated with stakeholders on job milestones.
Security Guard
Madison Security Group Inc
09.2013 - 10.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
Security Guard
Securitas Security Services USA
03.2011 - 07.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
Education
No Degree - Sociology
Bunker Hill Community College
Charlestown, MAHigh School Diploma -
Taunton High School
Taunton, MA06-2008
Skills
- Providing Information and Resources
- Explaining Policy and Procedures
- Organized and Efficient
- Verbal and Written Communication
- Database Search and Data Entry Skills
- Calm and Effective Under Pressure
- Helpful and Service-Oriented
- Multi-Line Telephone Systems
- Reliability and Dedication
- Time Management and Prioritization
- 50 WPM Typing Speed
- Punctual and Hardworking
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
Accomplishments
I helped Beacon communities llc start and complete several property renovations. Highland Glen apartments located in Westwood ma, Chatham west apartments located in Brockton ma, and The Pines apartments also located in Brockton ma.
Timeline
Property Operators Assistant
Beacon Communities Llc
03.2024 - Current
Access Coordinator/Construction Coordinator
Beacon Communities Llc
08.2017 - 03.2023
Security Guard
Madison Security Group Inc
09.2013 - 10.2016
Security Guard
Securitas Security Services USA
03.2011 - 07.2013
High School Diploma -
Taunton High School
No Degree - Sociology
Bunker Hill Community College