Dependable Business Administration student with a solid foundation in customer service. Proven ability to adapt quickly to new environments while maintaining high service standards. Actively contributes to a positive team atmosphere through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Host/Server
Cracker Barrel
columbia, Sc
06.2022 - Current
Team Member
Cracker Barrel Old Country Store
01.2022 - Current
Provide friendly, professional, and efficient customer service in a fast-paced restaurant environment.
Communicated with customers to identify needs, answered questions, and resolved concerns, enhancing customer satisfaction.
Managed multiple responsibilities while prioritizing customer needs and maintaining service quality standards.
Work closely with coworkers and management to support smooth and efficient daily operations.
Collaborated with team members to efficiently complete daily tasks, fostering a supportive and positive workplace environment.
Maintain a clean, organized, and professional work environment while following company standards.
Demonstrate reliability, consistency, and a strong work ethic through 4+ years of employment.
Successfully transitioned to another Cracker Barrel location in 2024, adapting to a new team, workplace, and management environment.
Education
Bachelor of Science - Business Administration
WINTHROP UNIVERSITY
Rock Hill, SC
01-2028
Skills
Customer Service
Customer Engagement
Communication
Teamwork
Multitasking
Time Management
Organization
Adaptability
Leadership
Problem-Solving
Microsoft Office
Professionalism
Volunteer Experience
NAACP, Community Volunteer, Participate in community service initiatives focused on community improvement and environmental responsibility., Assist with recycling sorting and organizing recyclable materials during community service activities., Work collaboratively with other volunteers to complete tasks efficiently., Demonstrate teamwork, responsibility, and commitment to community service.
Campus Involvement
DiGiorgio Student Union (DSU), Winthrop University, Member, Participate in campus programs and activities designed to promote student engagement and involvement., Collaborate with fellow students and organization members during campus events and activities., Develop communication, teamwork, and leadership skills through campus involvement.
Fashion Club, Winthrop University, Member, Participate in fashion-related campus activities, events, and discussions., Collaborate with students who share an interest in fashion, creativity, and self-expression., Contribute to a welcoming and inclusive organization environment.