Alejandro Cantu
Childress,TX
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pak A Sak
05.2025 - Current
- Managed transactions efficiently, ensuring accuracy and compliance with company policies.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Trained new team members on customer service protocols and best practices.
- Executed lifting operations involving 50-pound weights to ensure efficient material handling.
Janitor
World Technical Services
03.2025 - 05.2025
- Oversaw daily office cleaning operations, including sweeping, mopping, and waste management. Managed lighting upkeep by replacing bulbs as needed. Enhanced floor appearance through regular buffing procedures.
Delivery Driver
Pizza Hut
04.2024 - 05.2025
- Delivered pizzas efficiently within designated timeframes, ensuring customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel costs.
Housekeeping
CHILDRESS REGIONAL MEDICAL CENTER
04.2023 - 11.2023
- Oversaw daily office maintenance operations, including waste management, floor care, and laundry organization. Coordinated supply replenishment and lighting maintenance to ensure a safe and welcoming environment.
Janitor
World Technical Solutions
08.2018 - 11.2019
- Oversaw daily office cleaning operations, including waste management, floor maintenance, and lighting upkeep. Coordinated team efforts to ensure a consistently clean and safe work environment. Implemented efficient cleaning practices to enhance overall office appearance.
Service Technician
J&J Lube
07.2017 - 06.2018
- Oversaw vehicle cleaning processes to enhance customer satisfaction and retention. Managed oil change services to optimize vehicle functionality and safety. Coordinated inventory stocking to streamline operations and reduce downtime. Supervised invoice preparation to ensure accuracy and timely billing. Conducted vehicle state inspections to uphold safety and regulatory standards.
Service Technician
Memphis wash and lube
01.2013 - 01.2016
- Assisted in cleaning vehicles to maintain appearance and hygiene. Supported oil change operations to ensure vehicle performance. Helped with stocking supplies for efficient workflow. Aided in writing invoices for customer transactions. Contributed to cleaning bathrooms to uphold facility standards. Participated in vehicle state inspections to ensure compliance with regulations.
Customer Service Manager (CSM)
Walmart
08.2010 - 01.2012
- Managed customer service operations, ensuring efficient checkout processes. Oversaw inventory replenishment to optimize product availability. Supervised cash handling procedures and ensured drawer accuracy. Led service desk team in resolving complex customer issues. Coordinated cart retrieval and organization for seamless store operations. Implemented restroom cleaning protocols to uphold hygiene standards. Directed audit processes to maintain financial integrity.
Education
High school or equivalent -
Nation High School
05.2009
Certification
- Driver's License
- January 2023 to June 2031
Languages
Spanish
Bilingual
Timeline
Customer Service Representative
Pak A Sak
05.2025 - Current
Janitor
World Technical Services
03.2025 - 05.2025
Delivery Driver
Pizza Hut
04.2024 - 05.2025
Housekeeping
CHILDRESS REGIONAL MEDICAL CENTER
04.2023 - 11.2023
Janitor
World Technical Solutions
08.2018 - 11.2019
Service Technician
J&J Lube
07.2017 - 06.2018
Service Technician
Memphis wash and lube
01.2013 - 01.2016
Customer Service Manager (CSM)
Walmart
08.2010 - 01.2012
High school or equivalent -
Nation High School