Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabrial Guardado

Thousand Oaks

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Canyon Club. Proven ability to manage high-pressure situations while enhancing guest relations and ensuring order accuracy. Recognized for promoting fair play as a Baseball Umpire, demonstrating effective time management and collaboration skills in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Host

Canyon Club
11.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Baseball Umpire

Thousand Oaks Little League
03.2022 - Current
  • Promoted good sportsmanship among players.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.
  • Ensured player safety by monitoring equipment usage and field conditions before and during matches.
  • Collaborated with fellow umpire team members to ensure accurate decision-making during games.
  • Conducted pre-game meetings with team captains to review ground rules, clarify expectations, and address any concerns.
  • Kept games on schedule by starting promptly and making correct calls.
  • Managed stressful game situations with poise, maintaining control of the field at all times.
  • Developed strong knowledge of baseball rules and regulations, resulting in confident decision-making on the field.
  • Umpired seasonal and tournament games.

Education

High School Diploma -

Westlake High School
Westlake, CA
06-2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Guest relations

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Host

Canyon Club
11.2022 - Current

Baseball Umpire

Thousand Oaks Little League
03.2022 - Current

High School Diploma -

Westlake High School

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