Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
25
25
years of professional experience
Work History
Supervisor
New York City Transit Authority
Brooklyn, New York
04.2023 - Current
Fostered a positive and motivating work environment, leading to an increase in team morale.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Facilitated training sessions for new employees on company policies and procedures.
Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Directed and supervised team of 15 employees in daily operations.
Cleaner
New York City Transit Authority
Brooklyn, New York
12.2019 - 04.2023
Transported trash bags to designated disposal areas.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Serviced, cleaned and restocked restrooms.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Custodial Assistant
Borough of Manhattan Community College
New York, New York
08.2008 - 12.2019
Assisted in setting up, arranging, and removing decorations, tables, chairs, and ladders for special events.
Provided assistance with snow removal during winter months.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Emptied and sanitized waste bins and recycling containers regularly.
Maintained cleanliness and sanitation of multiple facilities including offices, bathrooms, and kitchen areas.
Stripped, sealed and polished floors.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Maintenance
Pathmark
Staten Island, New York
08.2000 - 02.2009
Managed household inventory and maintenance schedules.
Completed cleaning duties, lot maintenance and gas pump payment system maintenance.
Coordinated scheduling of equipment maintenance activities.
Performed basic maintenance and cleaning.
Education
Bachelor of Arts - Studio Arts
City College of New York
New York, NY
05-2017
Associate of Applied Science - Multimedia Programming & Designs
Borough of Manhattan Community College
New York, NY
05-2010
High School Diploma -
Curtis High School
Saten Island
06-1997
Arts & Advertisement Designs
New York City College of Technology
Brooklyn, NY
Skills
Employee training
Inventory management
Safety compliance
Team leadership
Performance evaluation
Quality assurance
Timeline
Supervisor
New York City Transit Authority
04.2023 - Current
Cleaner
New York City Transit Authority
12.2019 - 04.2023
Custodial Assistant
Borough of Manhattan Community College
08.2008 - 12.2019
Maintenance
Pathmark
08.2000 - 02.2009
Bachelor of Arts - Studio Arts
City College of New York
Associate of Applied Science - Multimedia Programming & Designs
Borough of Manhattan Community College
High School Diploma -
Curtis High School
Arts & Advertisement Designs
New York City College of Technology
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