Gabriel Anderson
Jackson,TN
Summary
Proven leader with extensive experience at Dyer Foods, adept in strategic planning and staff management. Excelled in enhancing customer satisfaction and team performance through effective problem-solving and staff development. Skilled in project management and cross-functional teamwork, achieving significant departmental goals with a focus on excellence in customer support.
Overview
2
2
years of professional experience
Work History
Manager
Dyer Foods
05.2022 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Bagger
Dyer Foods
05.2022 - 07.2024
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Retrieved grocery carts and baskets from lot and various site locations.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained customer satisfaction by assisting with carrying out goods.
- Returned unwanted merchandise and retrieved specially requested products.
- Assisted with backroom duties by unloading deliveries and stocking shelves.
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Contributed to positive work culture through effective communication and collaboration with coworkers.
- Answered customer inquiries and provided product guidance.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
Cashier
Dyer Foods
05.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Meat Packer
Dyer Foods
05.2022 - 07.2024
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Processed meat by cutting, sorting parts, deboning and grinding.
- Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
- Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
- Organized and stored items at specific temperatures to maintain freshness.
Education
Associate of Science - Computer Science
Fisk University
Nashville, TN05.2028
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Project Management
- Cross-Functional Teamwork
- Excellent Customer support
Timeline
Manager
Dyer Foods
05.2022 - 07.2024
Bagger
Dyer Foods
05.2022 - 07.2024
Cashier
Dyer Foods
05.2022 - 07.2024
Meat Packer
Dyer Foods
05.2022 - 07.2024
Associate of Science - Computer Science
Fisk University
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