Gabriel Ayala
Crestline,CA
Summary
Proactive Sales Associate and Youth Football Coach with expertise in customer engagement, cash handling, and visual merchandising. Excel in building customer loyalty and providing exceptional service while fostering team cohesion and performance. Bringing strong communication, teamwork, and problem-solving skills to drive success in both retail and coaching environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dodger Stadium
01.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Youth Football Coach
South El Monte Jets
09.2020 - 11.2021
- Maintained open lines of communication with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
- Collaborated with fellow coaches to create comprehensive training programs targeting specific skill sets.
- Facilitated team-building activities and off-field events to strengthen bonds between players, coaches, and families.
- Streamlined practice schedules to maximize efficiency and improve overall team performance.
Education
High School Diploma -
Nogales High School
La Puente, CA07.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Flexible Schedule
Timeline
Sales Associate
Dodger Stadium
01.2021 - 10.2022
Youth Football Coach
South El Monte Jets
09.2020 - 11.2021
High School Diploma -
Nogales High School
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