Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Dai

Gabriel Dai

Seattle,WA

Summary

Experienced with regional sales management and team leadership. Utilizes strategic planning to drive sales growth and market expansion. Knowledge of optimizing team performance and client relationship management.

Overview

8
8
years of professional experience

Work History

Associate Manager

Red Robin
07.2019 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Oversaw training and onboarding process for all newly hired employees within Red Robin.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Identified competitive sales targets and facilitated cross-divisional sales opportunities.
  • Implemented strategic sales techniques to upsell products and exceed monthly sales targets consistently.

Service Plumber

North Coast Plumbing
10.2021 - 03.2022
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

Project Associate

Lionbridge
03.2017 - 08.2019
  • Collaborated with QA team to test software quality through manual and automated testing.
  • Created satisfied customers by providing attentive customer service and quick problem solving.
  • Stress tested security fixes and patches.
  • Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed.
  • Assisted in the creation of client presentations, showcasing progress updates and demonstrating value-added results throughout the engagement.
  • Participated in the negotiation of project contracts, working closely with legal teams to secure favorable terms for the organization and its clients.

Education

Pursuing An Associates Degree - Accounting And Finance

Bellevue College
Bellevue, WA
05-2026

Skills

  • Store Management
  • Safety Practices
  • Community Management
  • Corporate Communications
  • Sales experience
  • Brand awareness
  • Strategic sales techniques
  • Advertising sales support

Timeline

Service Plumber

North Coast Plumbing
10.2021 - 03.2022

Associate Manager

Red Robin
07.2019 - Current

Project Associate

Lionbridge
03.2017 - 08.2019

Pursuing An Associates Degree - Accounting And Finance

Bellevue College

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Gabriel Dai