Gabriel Dougherty
Allentown,PA
Summary
Leveraging a background in automotive sales, I possess a strong foundation in customer relationship building, problem-solving, and negotiation. These skills are directly transferable to IT, allowing me to effectively communicate with clients, troubleshoot technical issues, and drive business growth.
Overview
2
2
years of professional experience
Work History
Mazda Sales Specialist
North Penn Mazda
Colmar, PA
09.2024 - Current
- Sales & Negotiation: Demonstrating strong negotiation and closing skills, as well as the ability to build rapport and trust with clients.
- Product knowledge: Maintain an up-to-date knowledge of current products and technologies pertaining to Mazda.
- Time Management: Demonstrating effective time management and organizational skills, including the ability to prioritize tasks, and meet deadlines.
- Adaptability: Emphasizing the ability to adapt to changing circumstances and learn new information quickly.
- Provided technical support to customers regarding product features and usage.
Service Advisor
Ciocca Dealerships
Allentown, PA
04.2024 - 09.2024
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Resolved customer complaints in an efficient and courteous manner.
- Maintained up-to-date and accurate product knowledge.
- Participated in ongoing training activities related to automotive technology advancements.
Armed Security Officer
Loomis
Allentown, PA
11.2022 - 04.2024
- Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
- Verified paperwork for accuracy prior to loading and unloading.
- Maintained daily logs of assigned routes and stops.
- Adhered to strict safety protocols while operating an armored truck.
- Inspected vehicle before trips to ensure it was in proper working order.
- Provided excellent customer service when interacting with clients.
Education
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
Kutztown, PA05-2022
Skills
- Product recommendation
- Relationship selling
- Technical skills
- Prospecting skills
- Sales expertise
- Objection handling
Timeline
Mazda Sales Specialist
North Penn Mazda
09.2024 - Current
Service Advisor
Ciocca Dealerships
04.2024 - 09.2024
Armed Security Officer
Loomis
11.2022 - 04.2024
Bachelor of Science - Criminal Justice
Kutztown University of Pennsylvania
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