Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Gabriel Gibson

Islip,NY

Summary

Dynamic and results-driven professional with extensive experience in customer service at Estee Lauder. Proven ability to enhance guest satisfaction through effective problem-solving and attention to detail. Skilled in order processing and training new staff, consistently fostering a positive team environment while ensuring operational excellence. Always willing to help out when needed, and will always do it with a smile.

Overview

7
7
years of professional experience

Work History

Server

Chilis Resturant
Farmingdale, NY
09.2024 - Current
  • ion tProvided excellent customer service in a fast-paced dining environment.
  • Took and processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of dining area and tables.
  • Handled customer inquiries and resolved issues with professionalism.
  • Trained new staff at each position
  • Developed training materials for diverse employee skill sets.

State Trooper

New York State Police
Cazenovia, New York
07.2024 - 08.2024
  • Started the Police Academy.
  • Paid attention to detail.
  • Always prepared in the right uniform, ready, and prepared to go throughout the day

Server

Chilis Resturant
Bethpage, NY
07.2022 - 07.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Served food and beverages to guests promptly and efficiently.
  • Maintained cleanliness and organization of dining area and tables.
  • Took and processed orders accurately using point-of-sale system.

Key Holder

Estee Lauder
Deer Park, NY
01.2022 - 06.2022
  • Opened and closed store, ensuring security and operational readiness.
  • Managed inventory levels, restocking shelves to maintain product availability.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Host

Applebee's Grill + Bar
Brentwood, NY
09.2021 - 12.2021
  • Greeted and seated guests in a welcoming manner.
  • Assisted servers by coordinating guest seating and table assignments.
  • Maintained cleanliness and organization of the host stand area.

Seasonal Sales Associate

Nike
Deer Park, NY
10.2020 - 12.2020
  • Assisted customers with product selection and provided expert knowledge on footwear.
  • Processed transactions accurately and handled cash register operations efficiently.
  • Monitored inventory levels and reported shortages to management promptly.
  • Assisted customers in locating items and answering product inquiries.

Key Holder

Journeys
Deer Park, NY
12.2018 - 02.2020
  • Opened and closed store, ensuring security and operational readiness.
  • Assisted in training new team members on product knowledge and customer service.
  • Managed inventory levels, restocking shelves to maintain product availability.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Education

Associate of Science - Science

Suffolk County Community College
Selden, NY
05-2023

High School Diploma -

Smithtown Christian School
Smithtown
06-2020

Skills

  • Customer service
  • Order processing
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Training new staff
  • Team player
  • Positive and professional
  • Server training

Affiliations

  • I love to be very active and play sports.
  • Go on hikes
  • Volunteering at Island Harvest

Accomplishments

  • I was awarded for basketball my senior year for All league, All County, and All Tournament team. Also winning MVP that year.
  • I also achieved High Honors in my senior year.

Timeline

Server

Chilis Resturant
09.2024 - Current

State Trooper

New York State Police
07.2024 - 08.2024

Server

Chilis Resturant
07.2022 - 07.2024

Key Holder

Estee Lauder
01.2022 - 06.2022

Host

Applebee's Grill + Bar
09.2021 - 12.2021

Seasonal Sales Associate

Nike
10.2020 - 12.2020

Key Holder

Journeys
12.2018 - 02.2020

Associate of Science - Science

Suffolk County Community College

High School Diploma -

Smithtown Christian School

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