Gabriel Graham Jr
Palm Bay,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
STEP Group Home
Palm Bay, FL
04.2024 - 04.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Order Selector
H-E-B Grocery
Houston, TX
10.2022 - 01.2024
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Supervisor
Devereux Advance Behavioral Health
Melbourne, FL
10.2019 - 10.2021
- Complied with company policies, objectives and communication goals.
- Identified needs of clients promptly and efficiently.
- Wrote reports outlining results to facilitate management decision making.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
Server
Hilton
Cocoa Beach, FL
01.2019 - 10.2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Supervisor/Cook/Server
SharkPit-Four Points by Sheraton
Cocoa Beach, FL
03.2018 - 12.2018
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Identified needs of customers promptly and efficiently.
- Performed as head chef to maintain team productivity and restaurant quality.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
Education
High School Diploma -
EDUCATORS INC
05.2013
Skills
- Processes and Procedures
- Organizational Skills
- First Aid/CPR
- Training & Development
- Active Listening
- PPE Use
- Computer Skills
- Customer Service
- Conflict Resolution
- Experience in Leadership
- Behavior redirection
- Medication administration
Education and Training
other
Timeline
Direct Support Professional
STEP Group Home
04.2024 - 04.2025
Order Selector
H-E-B Grocery
10.2022 - 01.2024
Supervisor
Devereux Advance Behavioral Health
10.2019 - 10.2021
Server
Hilton
01.2019 - 10.2019
Supervisor/Cook/Server
SharkPit-Four Points by Sheraton
03.2018 - 12.2018
High School Diploma -
EDUCATORS INC