Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gabriel Hall

Hamilton,GA

Summary

Dynamic and detail-oriented professional with a proven track record at Carraba’s Italian Grill, excelling in customer service and effective multitasking. Leveraged exceptional communication skills and hospitality service expertise to enhance guest experiences, significantly reducing wait times. Skilled in reservation management and guest relations, consistently ensuring high standards of service and dining area readiness.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Carraba’s Italian Grill
04.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.

Cashier and Party Pro

Sky Zone Trampoline Park
04.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.

Education

Hardaway High School
Columbus GA

Skills

Customer Service

Accomplishments

Certificate:Costumer service specialist

Certification

Customer Service Specialist

Timeline

Hostess

Carraba’s Italian Grill
04.2023 - Current

Cashier and Party Pro

Sky Zone Trampoline Park
04.2022 - 04.2023

Hardaway High School

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Gabriel Hall