Dedicated manager with expert customer service and team leadership skills. Committed to enhancing team performance and customer satisfaction. Known for collaborative approach and people skills.
Work History
Assistant Deli Manager
1 Year 10 Months
Sprouts Market | 10.2024 - Current
Managed customer orders and catering services, guaranteeing timely completion to enhance customer satisfaction.
Managed inventory levels, conducting regular stock checks to minimize waste.
Leads a team of ~9 team members a shift, ensuring proper delegation is given to ensure company production standards, catering and customer orders
Trained new team members in proper food handling techniques, equipment usage, and company policies.
Assistant Store Manager
4 Years 4 Months
Boudin Bakery | 06.2020 - 10.2024
Led daily restaurant operations, ensuring efficient store management and customer satisfaction as well as being a floater between front of house and kitchen.
Trained and mentored staff, enhancing team performance and service quality.
Implemented inventory control procedures to reduce waste and optimize stock levels.
Worked in hand and hand with corporate to smoothly roll out and promote new food items.
Head of catering at Boudin's largest catering store.