Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Lazo

City of Industry,CA

Summary

Bilingual solutions specialist with 10+ years in customer service and sales. Proficient in building loyal and long term relationships with customers. Exceptional ability in identifying and analyzing opportunities for customer and company. Thrive in fast-paced environments and well-equipped to learn new skills and information.

Overview

10
10
years of professional experience

Work History

Territory Manager

Extreme Networks
08.2022
  • Managed daily operations of multiple accounts in assigned territories
  • Assisted customers in resolving product or service issues quickly and efficiently
  • Provided regular reports on activity, customer satisfaction, and other metrics to assigned territories.

Solutions Specialist

Verizon
10.2012 - 06.2022
  • Identified customer needs and provided tailored solutions to meet them
  • Developed and implemented strategies for increasing sales volume
  • Assisted customers in selecting the most suitable products for their requirements
  • Mitigated obstacles efficiently to improve overall customer satisfaction ratings
  • Identified potential customers and developed strategies to target them effectively
  • Set up appointments for additional support
  • Developed and maintained relationships with clients through regular communications, meetings, and follow-up phone calls.

Education

Bachelor's - Sociology

California State University Fullerton
Fullerton, CA

Biology

UC Riverside
Riverside, CA

Skills

  • Customer Service and Sales - 10 years
  • Bilingual Spanish - 10 years
  • Cold Calling - 10 years
  • Customer Relationship Management
  • Sales expertise
  • Account Servicing

Timeline

Territory Manager

Extreme Networks
08.2022

Solutions Specialist

Verizon
10.2012 - 06.2022

Bachelor's - Sociology

California State University Fullerton

Biology

UC Riverside

Similar Profiles

CREATE PROFILE
Gabriel Lazo