Gabriel Marshall
Deltona Florida
Summary
Resourceful Front of House Employee known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management. Excel at using communication, adaptability, and teamwork to enhance guest experience and streamline operations. Committed to maintaining welcoming and organized front-of-house environments.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Tijuana Flats
Orange City
06.2024 - Current
- Greeted customers warmly and provided menu recommendations.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Resolved any customer complaints or issues promptly with professionalism.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Assisted guests with special needs or accommodations, ensuring an inclusive environment.
- Implemented strategies to improve service efficiency and guest satisfaction.
Education
High School Diploma -
University High School
Orange City, FL05-2024
Skills
- Customer service
- Payment processing
- Reservation management
- Complaint resolution
- Service efficiency
- Team collaboration
- Cash handling proficiency
- Punctuality and reliability
- Team player attitude
- Clear communication
- Multitasking and organization
- Strong work ethic
- Greeting guests
- Customer complaint resolution
Languages
English
Professional
Spanish
Professional
Timeline
Front of House Employee
Tijuana Flats
06.2024 - Current
High School Diploma -
University High School