Professional operations specialist prepared to excel in coordinating and optimizing workflow processes. Proven track record of ensuring timely and efficient project completion, along with strong team collaboration skills. Known for adaptability in dynamic environments and consistently achieving high-impact results. Skilled in logistics management, problem-solving, and resource allocation. Dependable and responsive to changing needs.
Overview
8
8
years of professional experience
Work History
Lead Expeditor /Nutrition Services Attendant
Providence St. Peter Hospital Olympia
08.2023 - Current
Oversee daily inventory management, ensuring timely restocking of essential supplies.
Mentored junior expeditors, enhancing team efficiency and operational knowledge.
explain the hospital's meal program and take orders directly from patients, either at the bedside or over the phone. Also assist customers in retail areas.
assemble meal trays according to the patient's specific selections and dietary requirements. Also responsible for delivering and retrieving the finished trays from patient rooms in a timely manner.
monitoring patients' menu selections to ensure they are compliant with their medically prescribed diet and offer alternative food and beverage choices to patients to meet their dietary restrictions.
act as a liaison between patients and the hospital's Registered Dietitians (RDNs) and nursing staff. So they can relay patient questions or concerns about their diet to the appropriate clinical team.
Photographer
LEO'S Photography
07.2022 - 06.2023
Captured high-quality images for various events, ensuring client satisfaction and artistic vision alignment.
Collaborated with clients to understand their needs, leading to tailored photography services and increased engagement.
Conducted pre-shoot consultations to establish project goals, timelines, and logistics for successful execution.
Managed equipment inventory and ensured proper maintenance of cameras and lighting tools for optimal performance.
Server /Delivery /Driver Assistant Manager
Fortune Cookie
08.2017 - 01.2020
Provided excellent customer service by ensuring timely and accurate order delivery.
Trained new staff on menu items, service standards, and operational procedures.
Managed cash register transactions, maintaining accuracy in payments and change distribution.
Assisted in resolving customer complaints effectively to enhance dining experience.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with kitchen staff to ensure seamless communication regarding food orders and special requests.
Education
Bachelor of Arts - Digital Communications And Media
University of Washington
Seattle, WA
06-2022
Associate of Arts -
South Puget Sound Community College
Olympia, WA
06-2019
High School Diploma -
Lakes High School
Lakewood, WA
06-2015
Skills
Team leadership
Time management
Verbal and written communication
Complex Problem-solving
Documentation and reporting
Conflict resolution
Exceptional customer service
Guest engagement
Professional appearance
Data entry
Office administration
Telephone skills
Timeline
Lead Expeditor /Nutrition Services Attendant
Providence St. Peter Hospital Olympia
08.2023 - Current
Photographer
LEO'S Photography
07.2022 - 06.2023
Server /Delivery /Driver Assistant Manager
Fortune Cookie
08.2017 - 01.2020
Bachelor of Arts - Digital Communications And Media
Field Training Officer, Security Sergeant/Lead at Providence St. Peter HospitalField Training Officer, Security Sergeant/Lead at Providence St. Peter Hospital