Summary
Overview
Work History
Education
Skills
Awards/Accomplishments
Timeline
Generic

Gabriel Patterson

Indianapolis,Indiana

Summary

I am a motivated hard worker looking for an opportunity to acquire a challenging position in which I can best utilize my skills and play a direct role in the success of a solid organization. Professional with strong background in leadership and team management. Accomplished Assistant Manager with a growth mindset and well-versed in sales. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Enterprise Mobility
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Built relationships with customers and community to establish long-term business growth.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.

Server

Puccinis Pizza & Pasta
09.2022 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Order Picker

NAPA Balkamp
06.2019 - 09.2022
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Education

Bachelor of Science - Organizational Leadership

Indiana University, Purdue University Indianapolis
Indianapolis, IN
12-2022

Skills

  • Active listening
  • Customer Relations
  • Self-motivated/ Ambitious
  • Product and service knowledge
  • Sales practices and generation of sales
  • Sales Team Leadership
  • Sales pitch development
  • Driving and ticket sales
  • Excellent communication and interpersonal skills
  • Relationship building and customer retention
  • Growth mindset
  • Organizational and problem solving skills

Awards/Accomplishments

- Multiple Elite Lunch finishes 

- Multiple top half finishes

Timeline

Assistant Manager

Enterprise Mobility
04.2023 - Current

Server

Puccinis Pizza & Pasta
09.2022 - 03.2023

Order Picker

NAPA Balkamp
06.2019 - 09.2022

Bachelor of Science - Organizational Leadership

Indiana University, Purdue University Indianapolis

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Gabriel Patterson