Gabriel Sorto
Pompano Beach,FL
Summary
Results-driven Administrative Director with a focus on project management, operational efficiency, and customer service. Successfully managed workflows and vendor relationships, ensuring timely problem resolution and team collaboration. .
Overview
4
4
years of professional experience
Work History
Administrative Director
Coral Gutters
Coconut Creek, Florida
06.2024 - Current
- Coordinated scheduling and resource allocation for various projects and tasks.
- Managed daily operations to ensure efficient workflow and support team goals.
- Oversaw vendor relationships to maintain service quality and support business needs.
- Identified and solved problems to enhance management and business direction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized and maintained filing systems for confidential documents.
- Assisted with data entry and updating records in electronic databases.
Gutter Technician
Coral Gutters
Coconut Creek, FL
06.2022 - Current
- Installed and repaired gutters on residential and commercial properties.
- Collaborated with team members to complete projects on time and enhance overall workflow.
- Maintained clean job sites to promote safety and professionalism.
- Utilized safety equipment to ensure a secure working environment.
- Operated hand tools and equipment for cutting and shaping materials.
- Addressed client questions and concerns promptly to ensure satisfaction and build trust.
Event Server
Country Club of Coral Springs
Coral Springs, FL
11.2024 - 03.2025
- Delivered outstanding service to guests at private events and club functions, enhancing overall guest experience.
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Arranged banquet tables and chairs for events, optimizing seating layout for guest comfort and accessibility.
- Managed inventory of supplies for events, ensuring availability and organization for seamless operations.
- Maintained cleanliness and organization of service areas throughout events.
Education
Associate of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FL12-2026
Accounting Technology Specialist - Accounting
Broward College
Fort Lauderdale, FL05-2026
Skills
- Project management
- Stakeholder engagement
- Organizational skills
- Data analysis
- Time management
- Problem solving
- Team collaboration
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Event Server
Country Club of Coral Springs
11.2024 - 03.2025
Administrative Director
Coral Gutters
06.2024 - Current
Gutter Technician
Coral Gutters
06.2022 - Current
Associate of Arts - Business Administration And Management
Broward College
Accounting Technology Specialist - Accounting
Broward College