Gabriel Sparks
Cameron,NY
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Westlake Ace Hardware. Excelled in building customer relationships and enhancing sales through effective problem-solving and teamwork. Demonstrated proficiency in time management and multitasking, significantly improving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Westlake Ace Hardware
2024.06 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Senior Desk Assistant
University Of Nebraska-Lincoln Housing Department
2023.08 - 2024.05
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Assisted new employees in their onboarding process providing orientation materials guiding them through company procedures systems.
- Supported team members with administrative tasks such as copying, faxing, and document preparation to increase overall productivity.
Desk Assistant
University Of Nebraska-Lincoln Housing Department
2023.03 - 2023.05
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Sales Associate
Lowes Home Improvment
2022.02 - 2022.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
No Degree - Criminal Justice
North Carolina State University
Raleigh, NC05.2027
No Degree - Crimonology And Criminal Justice
University of Nebraska-Lincoln
Lincoln, NE05.2024
High School Diploma -
Fayetteville Christian School
Fayetteville, NC05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Flexible Schedule
- Customer Needs Assessment
DIY Projects, Yard Work, Building Computers, Playing Games.
Have built three different computers for myself and others in my family using parts from electronic stores and online retailers. For DIY projects I like doing a lot of things home related and especially outdoors in the yard. On my off time I play a lot of video games and enjoy discussing them with others.
Timeline
Sales Associate
Westlake Ace Hardware
2024.06 - Current
Senior Desk Assistant
University Of Nebraska-Lincoln Housing Department
2023.08 - 2024.05
Desk Assistant
University Of Nebraska-Lincoln Housing Department
2023.03 - 2023.05
Sales Associate
Lowes Home Improvment
2022.02 - 2022.07
No Degree - Criminal Justice
North Carolina State University
No Degree - Crimonology And Criminal Justice
University of Nebraska-Lincoln
High School Diploma -
Fayetteville Christian School
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