Gabriela Chavez
Floresville,TX
Summary
Enthusiastic Online Grocery Associate recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers. Comfortable using technology tools such as mobile applications and scanners to complete orders. Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart
Floresville, TX
07.2020 - Current
- Place completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Review orders prior to pick up for accuracy and purchase-by dates.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Consistently meet deadlines and quality goals for accuracy and timeliness.
- Excellent customer service skills working to ensure online orders are fulfilled and delivered to customers in a timely manner.
- Load and unload orders at customer's vehicles.
- Work productively with customers to meet order requirements and service expectations.
Restaurant Waitress
Mavericks
Floresville, TX
03.2018 - 07.2020
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
Associate Liberal Arts -
Palo Alto College
San Antonio, TX12.2022
Associate Bio Chemistry -
Palo Alto College
San Antonio, TX12.2022
Skills
- Customer Relations
- Personal Shopping
- Providing Feedback
- Sales Proficiency
- Personal Grooming Standards
- Online ordering familiarity
- Product knowledge
- Self-Motivated
- Written Communication
Accomplishments
- High School Honor Graduate.
- General Merchandising Champion of the Month May 2021.
Timeline
Online Grocery Associate
Walmart
07.2020 - Current
Restaurant Waitress
Mavericks
03.2018 - 07.2020
Associate Liberal Arts -
Palo Alto College
Associate Bio Chemistry -
Palo Alto College
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