Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabriela Cisneros

Castle Rock,CO

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proficient in using independent decision-making skills and sound judgement to positively impact company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Boselli & Sons’ LLC McDonald’s
07.2011 - Current
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Lead business performance by meeting profit expectations, understanding financial concepts, projecting sales growth, managing expenses and elevating business performance.

Education

Restaurant Management -

Hamburger University
Chicago, IL
08.2016

High School Diploma -

Douglas County High School
Castle Rock, CO
05.2012

Skills

  • Team Leadership
  • P&L Management
  • Operations Management
  • Staff Training/Development
  • Administrative Skills
  • Customer Relations
  • Community Outreach

Accomplishments

Successfully achieved and surpassed a milestone by generating $5 million in sales at my current restaurant through strategic management, effective business initiatives and community outreach.

Certification

  • ServSafe Certified
  • OTP2 Certified
  • HU Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Manager

Boselli & Sons’ LLC McDonald’s
07.2011 - Current

Restaurant Management -

Hamburger University

High School Diploma -

Douglas County High School

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Gabriela Cisneros