Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Erazo-Casco

Plant City,FL

Summary

Over the past few years with mistakes and times of ignorance i've learned and developed the skills i have that makes me the great worker i am today. I have the proven ability to enhance service efficiency through effective multitasking and reservations management. Recognized for maintaining high standards of cleanliness and organization. I am committed to delivering exceptional guest experiences in fast-paced and stressful environments.

Overview

3
3
years of professional experience

Work History

Hostess

Chilis
01.2025 - Current
  • Coordinated with servers and kitchen staff to enhance service efficiency.
  • Maintained cleanliness and organization of entryway and dining area for improved guest experience.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Shift Leader

Burger King
08.2023 - 01.2025
  • Supervised daily operations to ensure team adherence to safety and quality standards.
  • Implemented workflow improvements that enhanced efficiency and reduced downtime during shifts.
  • Trained new employees and delegated daily tasks and responsibilities.

Concessions Cashier

Premier Cinemas
03.2023 - 11.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed inventory levels, restocking items as needed to meet demand.
  • Assisted customers with menu selections and answered product inquiries.

Crew Member

KFC
08.2022 - 04.2023
  • Operated kitchen equipment efficiently, maintaining high food safety standards and cleanliness.
  • Handled cash register transactions, ensuring accuracy in order processing and payment handling.

Education

High School Diploma -

Strawberry Crest High School
Dover, FL
05-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Cleaning and sanitation
  • Payment processing
  • Reservations management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hostess

Chilis
01.2025 - Current

Shift Leader

Burger King
08.2023 - 01.2025

Concessions Cashier

Premier Cinemas
03.2023 - 11.2023

Crew Member

KFC
08.2022 - 04.2023

High School Diploma -

Strawberry Crest High School

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