Gabriela Esmat
Wayland,MA
Summary
I have a passion on learning new things everyday. I am familiar on working in fast-paced environments and adapting to last-minute changes. I am devoted into giving costumers a positive experience and love working in a team.
Overview
4
4
years of professional experience
Work History
Host
Rail Trail Flat Bread CO
Milford , MA
10.2023 - 08.2024
- Accepted reservations both via telephone and in person.
- Addressed guests' complaints.
- Helped accommodate guests with children and special needs to promote a comfortable dining experience.
- Balanced cash drawers at the end of each shift.
- Assisted other departments when needed.
- I welcomed guests and recommended specials to increase profit.
- Coordinated with servers regarding new table assignments, changes in food availability, and guest feedback.
- Built lasting customer relationships to encourage repeat business.
- Provided customer service by anticipating the customer's needs.
Cook
Sister Jose Women Center
Tucson , AZ
01.2023 - 03.2023
- Volunteer work by preparing meals for women residing in a shelter.
- Followed food safety guidelines for storing and preparing food.
- Ensured a clean work environment by sweeping and mopping floors, sanitizing surfaces, and removing trash.
- Tried all dishes to check their flavor, texture, and presentation before serving them to the shelter residents.
- Prepared dishes in a fast-paced environment, collaborating with teammates to ensure high guest satisfaction.
Cashier
Light Hidraulic Materials
Belo Horizonte , Minas Gerais
02.2020 - 06.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Milford High School
Milford, MA06-2024
Skills
- Communication
- Supervision and leadership
- Attention to Detail
- Self-Directed
- Team Work
- Multi Task
- Organization
- Problem Resolution
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Full Professional
Korean
Limited
References
References available upon request.
Timeline
Host
Rail Trail Flat Bread CO
10.2023 - 08.2024
Cook
Sister Jose Women Center
01.2023 - 03.2023
Cashier
Light Hidraulic Materials
02.2020 - 06.2021
High School Diploma -
Milford High School
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