Hi, I’m
Gabriela Freyre
RBT
Cape Coral,FL
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to coordinate paperwork, process payments, and complete orders. Strong attention to detail and a systematic approach to proactively manage shipments and coordinate deliveries. Developed skills in behavior analysis and therapeutic interventions within a clinical setting. Seeking to transition into a new field and leverage data collection and analysis to support behavioral improvements and achieve positive outcomes. Excited to apply these skills to make meaningful contributions in a new role.
Overview
1
year of professional experience
1
Certification
Work History
Rei's Bakery
Cashier
10.2024 - 02.2025
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
The Power 5 Solutions
Customer Service Entry Clerk
02.2024 - 02.2025
Job overview
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with team members to improve overall customer service experience.
- Handled challenging situations calmly and professionally, diffusing tension while finding solutions that satisfied all parties involved.
- Actively participated in ongoing training sessions, applying new knowledge to daily tasks for continuous improvement in job performance.
Education
Manuel M, Rojo PerezCuba
High School Diploma
12-2018
Skills
- Customer service
- Fast learner
- Call center experience
- Documentation and reporting
- Teamwork and collaboration
- Organizational skills
Certification
- Attract and Engage Customers with Digital Marketing, Google
- Digital Marketing & E-commerce, Google
- Foundations of Digital Marketing and E-commerce, Google
- Think Outside the Inbox: Email Marketing, Google
- Certified RBT, BCBA - 09/10/2024
- Certified CPR - 01/30/2025
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Rei's Bakery
10.2024 - 02.2025
Customer Service Entry Clerk
The Power 5 Solutions
02.2024 - 02.2025
Manuel M, Rojo Perez
High School Diploma
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