Gabriela Gonzalez
Edinburg,TX
Summary
Dynamic professional with a proven track record at Comfort Inn & Suites, enhancing guest satisfaction and streamlining operations. Skilled in front desk operations and customer service, demonstrating initiative-taking and problem-solving abilities. Excelled in document management and payment collection, significantly improving efficiency and privacy adherence.
Overview
1
1
year of professional experience
Work History
Front Desk
Comfort Inn & Suites
12.2024 - Current
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set by the company.
Cashier
Delia's Tamales
10.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts.
- Operated cash register for cash, check, and credit card transactions with accuracy levels.
Education
Donna North High School
Donna, TX06.2023
Skills
- Document management
- Initiative-taking
- Front desk operations
- Payment collection
- Typing and filing
- Customer service
- Computer proficiency
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk
Comfort Inn & Suites
12.2024 - Current
Cashier
Delia's Tamales
10.2023 - 12.2024
Donna North High School
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