GABRIELA GONZALEZ
Nashville,TN
Summary
I’m Cuban originally but living in the US since 2019. I have a Major in Arts, Theater, and have a lot of experience working with audiences and public in general. I’ve also worked in the service industry 10 years plus, in different countries and languages. I’m very detail oriented, organized and always eager to learn new things.
Overview
15
15
years of professional experience
Work History
Sales
Victoria’s Secret
09.2023 - Current
- Company Overview: Located in Opry Mills Mall.
- Operated in the role of TAP over holidays.
- Led and trained team members.
- Provided management with assistance on numerous duties at peak hours.
- Demonstrated exceptional focus on details and proactive strategies.
- Assisted with key operational tasks, including inventory, training new associates, wall changes, pushing product, translating for customers and team members, recovering the store and maintaining a clean workplace.
Sales
Victoria’s Secret
05.2023 - 08.2023
- Company Overview: Located in Bayside Marketplace.
- Consistently delivered excepcional customer experiences, exceeding sales and loyalty goals.
- Recognized for strong leadership and teamwork skills, leading to consideration for the Talent Advance Program (TAP) for a Supervisor role.
- Assisted with key operational tasks, including inventory management and training new associates.
Hostess
The Creative Yard
07.2022 - 08.2023
- Company Overview: Bar and Creative Space for the Arts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Sales
Elevated Smoke and Vape Shop
08.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Server
Bourbon Street Blues and Boogie Bar
09.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Interpreter/Translator
South African Embassy in Cuba
01.2010 - 12.2018
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Interpreter/Translator
Indian Embassy in Cuba
01.2010 - 12.2018
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Server
O’Reilly 304
12.2015 - 10.2016
- Company Overview: Restaurant Bar
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided assistance to clients, team members, managers and others by translating from Spanish or English and ensuring an accurate and positive interaction.
Server
El del Frente
01.2016 - 09.2016
- Company Overview: Restaurant Bar.
- Worked effectively in fast-paced environments.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Facilitated communication among clients and team members by translating from either Spanish or English.
Education
Major In Arts - Theater
ISA Superior Institute of The Arts
Havana06.2017
Skills
- Bilingual (Spanish-English)
- Videographer
- Photographer
- Yoga Instructor
- Sales experience
- Simultaneous interpretation
- Detail-oriented mindset
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
French
Elementary
Timeline
Sales
Victoria’s Secret
09.2023 - Current
Sales
Victoria’s Secret
05.2023 - 08.2023
Hostess
The Creative Yard
07.2022 - 08.2023
Sales
Elevated Smoke and Vape Shop
08.2021 - 02.2022
Server
Bourbon Street Blues and Boogie Bar
09.2019 - 04.2020
Server
El del Frente
01.2016 - 09.2016
Server
O’Reilly 304
12.2015 - 10.2016
Interpreter/Translator
South African Embassy in Cuba
01.2010 - 12.2018
Interpreter/Translator
Indian Embassy in Cuba
01.2010 - 12.2018
Major In Arts - Theater
ISA Superior Institute of The Arts
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