Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Gabriela Guerrero

Chula Vista,California

Summary

Proven in enhancing customer relations and boosting team efficiency, I excel in customer service and cash handling, as demonstrated at Carnival Supermarket. My knack for mentoring and passion for customer assistance have led to significant improvements in staff performance and customer loyalty, embodying a blend of hard and soft skills vital for retail excellence.

Overview

2025
2025
years of professional experience

Work History

Cashier

Carnival Supermarket
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Sales Associate

Walmart
05.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Southwest High
San Diego, CA
06.2005

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Customer relations
  • Staff training
  • Order packaging
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Walmart
05.2020 - Current

Cashier

Carnival Supermarket

High School Diploma -

Southwest High

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Gabriela Guerrero