Gabriela Hernandez
Katy,TX
Summary
Certified Medical Assistant (CMA) with extensive experience in urgent care and neurology. Proficient in patient intake, vital signs assessment, specimen collection, and EHR documentation. Expertise in conducting memory tests and providing support for patients with neurological conditions. Strong customer service skills enhance patient relations and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Katy dermatology
Katy
10.2025 - Current
- Managed patient check-ins and appointments efficiently at a busy healthcare facility.
- Handled incoming calls, directing inquiries to appropriate staff members promptly.
- Processed insurance information and verified patient eligibility to ensure smooth billing.
- Educated patients on office policies and health procedures during visits consistently.
- Scheduled follow-up appointments, ensuring continuity of care for all patients.
Medical Assistant
AFC Urgent Care
06.2025 - 10.2025
- Greet patients, record medical histories, and measure vital signs to prepare for examination.
- Assist clinicians with examinations and urgent procedures (e.g., wound care, splinting).
- Perform phlebotomy, process lab specimens, and conduct diagnostic tests such as EKGs.
- Maintain accurate patient records in EHR, ensuring HIPAA compliance.
- Handle insurance verification, scheduling, check-ins/check-outs, and follow-up referrals.
- Keep exam rooms clean, stocked, and compliant with clinical protocols.
Medical Assistant Externship – Neurology Office
Memorial Hermann
04.2025 - 05.2025
- Conducted patient intake, obtained medical histories, and recorded vital signs with focus on neurological symptoms.
- Assisted providers during neurological exams and procedures.
- Performed memory testing and cognitive screening to support neurological evaluations.
- Supported diagnostic testing (e.g., EKGs, reflex testing) under supervision.
- Prepared and maintained exam rooms, ensuring availability of neurological equipment.
- Documented patient information and provider notes in the electronic health record system.
Hostess
Houston Racquet Club
08.2023 - 01.2025
- Welcomed and assisted members and guests, ensuring a professional and positive experience.
- Managed reservations, coordinated seating, and supported staff during high-volume hours.
- Maintained strong communication and customer service skills in a fast-paced environment.
- Resolved guest concerns with professionalism and attention to detail.
- Developed multitasking and organizational abilities applicable to healthcare settings.
Education
Medical Assistant Certificate -
Pima Medical Institute
High School Diploma -
Morton Ranch High School
Skills
- Patient intake and neurological assessment
- Memory testing and cognitive screening
- Vital signs and specimen collection
- Phlebotomy and injections
- EKG and diagnostic testing
- HIPAA compliance
- Electronic health records (EHR)
- Patient communication and education
- Scheduling and care coordination
Certification
- Certified Medical Assistant (CMA) – Apr 2025
- CPR Certified – AHA
Languages
- Bilingual (Spanish and English )
Timeline
Medical Assistant/Receptionist
Katy dermatology
10.2025 - Current
Medical Assistant
AFC Urgent Care
06.2025 - 10.2025
Medical Assistant Externship – Neurology Office
Memorial Hermann
04.2025 - 05.2025
Hostess
Houston Racquet Club
08.2023 - 01.2025
Medical Assistant Certificate -
Pima Medical Institute
High School Diploma -
Morton Ranch High School