Gabriela Lozada
CDMX,CDMX
Summary
Focused on team development to improve operational efficiency and increase customer satisfaction. Strong in designing beverage programs and conceptualizing seasonal menus.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
As a lover of Mexican culture, I was able to learn Mexican cooking techniques with which I can be in constant experimentation to create flavors. I also like to take advantage of my cultural roots to create links that enrich the customer experience.
Overview
7
7
years of professional experience
Work History
Bar Manager
Brujas
CDMX, CDMX
01.2020 - 12.2023
- As Bar Manager, I was responsible for leading and overseeing all bar operations, ensuring exceptional service and memorable experiences for our customers
- My responsibilities covered a wide range of tasks, including staff management, the design and implementation of the beverage program, the coordination with suppliers, and organization of special events.
Bartender
Pujol
CDMX
01.2019 - 12.2019
- Provided exceptional service and interaction with customers to understand their preferences, offering personalized recommendations
- Maintained a proactive focus on customer satisfaction, contributing to Pujol's reputation as a world-class gastronomic destination.
Bartender
Hanky Panky
CDMX
03.2017 - 01.2019
- As a bartender at Hanky Panky, I played a key role in creating unique experiences for our customers
- I created and crafted innovative, high-quality cocktails, incorporating advanced techniques, using fresh and exclusive ingredients
- My focus on creativity and presentation were two strong characteristics during my work period at Hanky Panky.
Education
Industrial Designer -
Design UAM Xochimilco
CDMX01.2018
Skills
- Restaurant Management
- Staff Training
- Revenue Forecasting
- Vendor Relationship Management
- Bar Management
- Event Coordination
- Performance monitoring
- Customer Relations
- Budget Development
- Responsible Alcohol Service
- Menu development
- Team Leadership
- Inventory Control
- Beverage knowledge
- Guest Interaction
- Relationship Building
- Training and mentoring
Accomplishments
- 50 Best Bars North America List - #48 at Brujas
- 50 Best Restaurants Word´s List - #13 at Pujol
- 50 Bests Bars World´s list - #12 at Hanky Panky
- Nixta Competition - 2nd Place
- Amazon Prime´s The Ultimate Mixologist competition - 2nd place
- Boodles Gin Creativity competition - 1st place
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Bar Manager
Brujas
01.2020 - 12.2023
Bartender
Pujol
01.2019 - 12.2019
Bartender
Hanky Panky
03.2017 - 01.2019
Industrial Designer -
Design UAM Xochimilco
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