GABRIELA MONCADA
SAN JOSÉ,USA
Summary
I hold a degree in Social Communication with a specialization in Advertising and Public Relations, where I developed a comprehensive understanding of strategic communication, content creation, and stakeholder engagement.
Additionally, I completed an MBA at a prestigious institute in Florida, which provided me with advanced knowledge in business management, digital marketing, and leadership. Although I may not yet have extensive professional experience in the technology sector, I am eager to apply the skills and knowledge I have gained through my academic background and am fully committed to learning and growing in this field.
I am enthusiastic about the opportunity to gain hands-on experience through this internship and am confident that the training and guidance provided will allow me to make meaningful contributions to your organization while further developing my expertise in technology-driven solutions.
Overview
5
5
years of professional experience
Work History
Host
Tamra Mediterranean LLC
San Jose, CA
01.2024 - 10.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Performed light administrative duties such as filing documents and taking messages.
- Inspected dining areas for any damages or defects.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Sales Representative
Boost Mobile Store
New York, NY
04.2023 - 12.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Assisted in developing promotional materials such as flyers, brochures.
- Recommended changes in products and services based on customer feedback.
Recepcionist
Accor Hotels
SANTIAGO, CHILE
01.2022 - 01.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Administrative Assistant
HERCO EQUIPMENTS SPA
SANTIAGO, CHILE
02.2020 - 12.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Education
DEGREE IN SOCIAL COMMUNICATION - PUBLICITY AND RRP
RAFAEL BELLOSO CHACÍN
MARACAIBO, EDO. ZULIA, VENEZUELA01.2017
MASTER IN BUSINESS ADMINISTRATION -
SOUTH FLORIDA INTERNATIONAL COLLEGE
MIAMI, FL, USA12-2024
Skills
- Reservations Management
- Menu management
- Telephone reception
- Server Support
- Team Collaboration
- Detail Oriented
- Event Planning Assistance
- Front of House Organization
COUNTRY OF BIRTH
Venezuela
Languages
- Spanish
- English
ACADEMIC PREPARATION
- Master in Business Administration, South Florida International College, 2024, Miami, FL, USA
- Degree in Social Communication, Publicity and RRP, Rafael Belloso Chacín, 2017, Maracaibo, Edo. Zulia, Venezuela
Personal Information
Age: 30
Languages
Spanish
Full Professional
English
Professional
Timeline
Host
Tamra Mediterranean LLC
01.2024 - 10.2024
Sales Representative
Boost Mobile Store
04.2023 - 12.2023
Recepcionist
Accor Hotels
01.2022 - 01.2023
Administrative Assistant
HERCO EQUIPMENTS SPA
02.2020 - 12.2021
DEGREE IN SOCIAL COMMUNICATION - PUBLICITY AND RRP
RAFAEL BELLOSO CHACÍN
MASTER IN BUSINESS ADMINISTRATION -
SOUTH FLORIDA INTERNATIONAL COLLEGE
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