GABRIELA MURILLO
Harris
Summary
Dynamic Sales Associate with a proven track record at Five Below, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Reliable and goal-oriented, adept at maintaining store appeal and product availability while fostering a welcoming environment for all shoppers.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Five Below
11.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Dollar Tree
05.2020 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise..
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
ALIEF TAYLOR HIGH SCHOOL
Houston, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Flexible schedule
- Client service
- Guest relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Five Below
11.2023 - 04.2025
Sales Associate
Dollar Tree
05.2020 - 07.2022
High School Diploma -
ALIEF TAYLOR HIGH SCHOOL
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