Gabriela Navarro

Marketing & Practice Growth

• Assist with the practice’s social media presence by creating and coordinating engaging content, office updates, promotions, and patient-focused posts.
• Support marketing initiatives designed to increase practice visibility, strengthen patient engagement, and promote office services.
• Participate in marketing events and community outreach to represent the practice and build relationships with prospective patients and community members.
• Communicate professionally with patients and families while creating positive experiences that strengthen relationships with the practice.
• Collaborate with the dental team on ideas for promotions, social media content, events, and other practice-growth initiatives.

Patient Relations & Dental Operations

• Build strong relationships with patients and families by providing clear explanations, answering questions, and addressing concerns throughout orthodontic treatment.
• Educate patients on treatment, procedures, oral care, and office services in an approachable and easy-to-understand manner.
• Provide chairside orthodontic assistance while maintaining an efficient and positive patient experience.
• Support front-office operations, including patient communication, scheduling, administrative responsibilities, and customer service.
• Work closely with doctors, clinical staff, and front-office team members to maintain efficient daily operations and a high standard of patient care.
• Handle confidential patient information professionally and in accordance with office policies.
• Assist with training and supporting team members in patient service and front-office procedures.