Gabriela Negrete
Los Angeles,CA
Summary
Professional sales consultant with strong background in in-home sales. Adept at understanding customer needs, closing deals, and delivering impactful results. Expert in objection handling and customer service, I've significantly differentiated products from competitors, fostering brand loyalty. Skilled in team collaboration, adapting to changing situations, and maintaining high standards. Strong communicator with focus on customer satisfaction and relationship building.
Overview
5
5
years of professional experience
Work History
In-Home Sales Consultant
AT&T
07.2023 - Current
- Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
- Maintained extensive knowledge of competitors'' offerings, enabling successful differentiation of our products/services during in-home consultations.
- Educated clients on the value-added benefits of our products and services, fostering trust and loyalty in the brand.
- Located and targeted potential customers with successful cold-calling techniques.
Retail Sales Consultant
AT&T
05.2022 - 07.2023
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Resolved customer complaints promptly, maintaining a positive brand image.
Retail Sales Associate
Macys Department Store
02.2020 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree - Nursing
Santa Monica College
Santa Monica, CA06-2029
Skills
- Sales management
- Follow-up skills
- Objection handling
- Time management
- Verbal and written communication
- Customer service
- Organizational skills
- Team development
- Proficiency in Microsoft Word, Excel, Outlook
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
In-Home Sales Consultant
AT&T
07.2023 - Current
Retail Sales Consultant
AT&T
05.2022 - 07.2023
Retail Sales Associate
Macys Department Store
02.2020 - 03.2022
No Degree - Nursing
Santa Monica College
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