Results-driven Sales Specialist with expertise in millwork, pro sales, and in-home consulting. Delivers strong product knowledge and effective presentations to enhance customer projects. Experienced in project measuring, sales quoting, and building customer relationships. Guides homeowners through product selection and financing options, facilitating informed renovation decisions.
Overview
30
30
years of professional experience
Work History
In-Home Sales Consultant
Lowes Home Improvement Stores
Savannah, Georgia
09.2015 - 10.2026
Assisted customers with evaluating needs for doors, windows, roofing, siding, fencing, generators, HVAC, and other exterior renovations.
Presented product choices, finish options, and installation services to align with customer needs.
Measured spaces to support accurate project planning and quoting.
Prepared detailed sales proposals and tailored pricing recommendations for customer review.
Delivered comprehensive product demonstrations to engage prospective customers and showcase features.
Built strong relationships with current and potential customers through excellent communication skills.
Managed multiple projects simultaneously while meeting deadlines consistently.
Pro Sales Specialist
Lowes Home Improvement Stores
Savannah, Georgia
04.2008 - 09.2015
Supported Pro customers at Lowe's with product selection and purchase guidance
Managed special orders and tracked deliveries through Lowe's sales systems
Coordinated order pickup, delivery, and will-call support for contractors
Fostered trust and loyalty among customers by providing attentive support with Pro desk service and follow-up communication
Maintained knowledge of Lowe's building materials, tools, and jobsite supplies
Recommended, selected and located merchandise based on customer desires.
Millwork Sales Specialist
Lowes Home Improvement Stores
Savannah, Georgia
03.2006 - 04.2008
Advised Lowe's home improvement customers on millwork, doors, windows, and trim selections.
Demonstrated extensive knowledge of millwork product lines, pricing structure, and other related services.
Prepared millwork quotes using store pricing tools and product specifications.
Guided customers through special orders and delivery requirements.
Reviewed measurements for door and window orders before submission.
Coordinated with vendors and installers on millwork product availability.
Explained material options, finishes, and hardware for interior and exterior projects.
Recommended, selected and located merchandise based on customer desires.
Organized trade shows and seminars to showcase different types of millwork products available from the company.
Expeditor/Millwork Specialist
Home Depot Inc
Mechanicsville, Virginia
06.2000 - 07.2005
Measured openings for custom millwork quotes and installation orders.
Coordinated with vendors on millwork availability, delivery, and order status.
Reviewed blueprints and customer drawings for accurate millwork selections.
Tracked shipment status and updated store teams, ensuring timely awareness of delayed deliveries.
Communicated with vendors to resolve backorders and missing product issues.
Reviewed and verified paperwork accuracy to ensure proper routing of materials to departments.
Resolved discrepancies between customer orders and actual shipments received.
Coordinated purchase order follow-up with Home Depot suppliers and receiving teams.
Troubleshot installation issues quickly to maintain workflow efficiency during projects.
Management Trainee
84 Lumber
Troy, Ohio
03.1997 - 05.2000
Supported 84 Lumber branch operations and daily customer service tasks.
Processed customer orders and prepared building materials for pickup.
Assisted sales teams with quotes, pricing, and product selection.
Monitored inventory levels and updated stock records for lumber products.
Communicated with contractors and customers about order status and product availability.
Learned store procedures, safety practices, and branch management functions.
Shadowed managers to gain an understanding of organizational expectations and management techniques.
Developed and maintained relationships with vendors and suppliers.
Education
BBA - Construction Management
South University Savannah
GA
06-2016
Skills
In-home consulting
Product selection
Product presentations
Product demonstration
Project estimation
Sales presentations
Sales pipeline management
Lead conversion
Inside and outside sales
Customer relationship management
Customer relationship building
Client consultation
Customer support
Effective communication
Vendor communication
Sales negotiation
Objection handling
Prospecting strategies
Attention to detail
Time management
Problem solving
Relationship building
CRM proficiency
Accomplishments
2018 1 million dollar sales club 2017 Low Country Home and Garden Show - Best in Show 2024 Top performer in Region303 - Lowe’s
Affiliations
Volunteer with Rebuilding Together Savannah Volunteer with Lowe’s Hero projects Volunteer with Habitat for Humanity - women builds