Summary
Overview
Work History
Education
Skills
Timeline
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Syed Babar

Algonquin,IL

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

In-Home Sales Consultant

AT&T
04.2024 - Current
  • Enhanced company reputation by maintaining a professional demeanor and strong understanding of industry trends and products.
  • Integrate customers into AT&T Wireless products
  • Serve as the main point of contact for customers' technological needs
  • Demonstrated adaptability and flexibility when working with diverse clientele to meet their unique needs effectively.
  • Overcame objections from prospective customers by effectively addressing their concerns and highlighting the unique selling points of our offerings.
  • Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales. Managed approximately 15-30 cold-calls, emails per day from customers.

Operations Transaction Specialist

J.P Morgan Chase
10.2023 - 04.2024
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Collected, arranged, and input information into database system.
  • Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.
  • Generated over 100 or more reports detailing findings and recommendations.

Sales Specialist

Verizon Wireless
12.2022 - 10.2023
  • Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
  • Consistently met or exceeded individual sales goals while contributing to overall store success. Averaging 45 wireless phone lines and 20 internet boxes per month.
  • Developed strong relationships with customers, resulting in repeat business and loyalty.
  • Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Boosted sales revenue through effective upselling and cross-selling techniques.

Lead Mobile Expert

T-Mobile
04.2020 - 12.2022
  • Mentored junior developers in best practices for coding techniques and problem-solving skills to foster professional growth.
  • Conducted market research to identify trends and opportunities for new mobile applications.
  • Increased productivity by automating repetitive tasks and optimizing workflows within the development team.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Consistently generating 40 or more wireless lines per month
  • Used in-store system to locate inventory and place special orders for customers.

Sales Account Executive

Sprint
06.2015 - 04.2020
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes, which helped me generate 60 or more wireless lines with vehicle tracking devices and tablets.

Education

Some College (No Degree) -

Harper College
Palatine, IL

Skills

  • Follow-up skills
  • Sales presentations
  • Objection handling
  • Upselling strategies
  • Cross-selling techniques
  • Cold calling expertise
  • Sales funnel management

Timeline

In-Home Sales Consultant

AT&T
04.2024 - Current

Operations Transaction Specialist

J.P Morgan Chase
10.2023 - 04.2024

Sales Specialist

Verizon Wireless
12.2022 - 10.2023

Lead Mobile Expert

T-Mobile
04.2020 - 12.2022

Sales Account Executive

Sprint
06.2015 - 04.2020

Some College (No Degree) -

Harper College
Syed Babar