Gabriela Pando
Miami ,Florida
Summary
Versatile professional with strong multitasking abilities.
Extensive experience working in environments that value commitment and teamwork. Known for my dynamism, proactivity, and enthusiasm.
Overview
5
5
years of professional experience
Work History
Front Desk
BBharts Performing Arts
08.2023 - 01.2025
- Managed front desk operations, ensuring smooth and efficient check-in/check-out processes
- Provided exceptional customer service, addressing inquiries, concerns, and requests in a timely manner
- Handled phone calls, emails, and messages, ensuring proper communication with clients and staff
- Scheduled appointments, maintained the calendar, and coordinated with multiple departments
- Processed payments and handled administrative tasks such as filing, record-keeping, and data entry
- Maintained a welcoming, organized, and professional front desk environment
Dance Instructor
06.2022 - 01.2025
- Classroom Management: Creating a positive, focused learning environment for students
- Patience & Empathy: Adapting teaching methods to meet children's individual needs
- Communication: Effectively communicating with children, parents, and staff
- Creativity: Designing engaging dance routines to inspire creativity in students
- Motivational Skills: Encouraging students to reach their full potential and build confidence
- Teamwork: Collaborating with instructors, parents, and staff for smooth class operations
- Time Management: Organizing lesson plans and ensuring activities are completed on time
- Conflict Resolution: Addressing conflicts to maintain a harmonious learning environment
- Adaptability: Tailoring teaching methods based on students' skill levels and needs
- Physical Stamina: Maintaining energy during classes and demonstrating dance movements
Ballet Instructor
National Ballet School
08.2020 - 05.2022
- Positive Reinforcement: Using praise and feedback to boost students' confidence
- Multitasking: Managing multiple tasks while handling group lessons effectively
- Behavioral Management: Ensuring a supportive and respectful atmosphere for all students
- Cultural Sensitivity: Creating an inclusive environment with diverse dance styles and traditions
- Event Coordination: Organizing and overseeing recitals and performance
Community Manager
Guara Creativa
05.2021 - 02.2022
- Managed social media campaigns and evaluated results
- Interacted with users and curated valuable content
- Developed social media marketing plans and promoted user engagement
- Measured social media performance and created improvement plans
Radio Host
Radio Ciudad de la Habana
02.2021 - 02.2022
- Public Speaking: Clear, confident, and engaging communication with audiences
- Broadcasting & Audio Production: Proficient in operating equipment and editing audio
- Scriptwriting & Content Creation: Writing compelling scripts and creating engaging content
- Interviewing: Conducting smooth and insightful interviews with guests
- Time Management: Ensuring shows run on schedule and managing multiple segments
- Active Listening: Engaging with guests and audience feedback
- Engagement: Interacting with listeners via calls, social media, and live chat
- Adaptability: Quickly adjusting to changes during live broadcasts
- Creative Thinking: Developing fresh ideas to keep content entertaining
- Audience Analysis: Tailoring content to meet listener preferences
- Crisis Management: Handling unexpected situations with composure
- Brand Representation: Maintaining professionalism and representing the show’s brand
Production Assistant
Mad Woman Agency
01.2020 - 08.2020
- Identified and resolved issues according to protocols
- Coordinated a team of 30 people and maintained order
- Ensured customer service excellence
- Managed projects and budgets efficiently
Education
Bachelor’s Degree - Dance
University of Arts
08.2020
Skills
- Front desk operations
- Initiative-taking
- Customer engagement
- Team Collaboration
- Negotiation Skills
- Conflict Resolution
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Front Desk
BBharts Performing Arts
08.2023 - 01.2025
Dance Instructor
06.2022 - 01.2025
Community Manager
Guara Creativa
05.2021 - 02.2022
Radio Host
Radio Ciudad de la Habana
02.2021 - 02.2022
Ballet Instructor
National Ballet School
08.2020 - 05.2022
Production Assistant
Mad Woman Agency
01.2020 - 08.2020
Bachelor’s Degree - Dance
University of Arts