Gabriela Pinon Garcia
Results-driven retail professional with a strong background in retail operations, team leadership, and sales performance, currently serving as an Assistant Store Manager while successfully executing key Store Manager responsibilities. Skilled in hiring, training, mentoring, and developing high-performing teams, with a proven track record of promoting two team members internally within the past three months based on performance and growth. Experienced in driving sales, optimizing inventory management, and enhancing customer engagement in a high-volume retail environment. Successfully led a $3 million-volume store through the back-to-school season while overseeing peak staffing of 42 employees. Passionate about building strong teams, delivering exceptional customer experiences, and driving operational excellence and sustained business growth.
Work History
Assistant Store Manager
1 Year 4 Months- Supervised daily operations to optimize store efficiency and enhance customer experience.
- Hired, trained, and mentored new staff on product knowledge and sales techniques.
- Implemented visual merchandising standards to maximize product visibility and drive sales.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Assisted the Store Manager in daily operational tasks such as creating schedules, securing any loss prevention issues/ self- audits, etc.
- Assisted the Store Manager in team development for both the management team and sales staff.
Lead Sales
1 Month- Trained new hires on best practices for achieving success in the role of Lead Sales.
- Implemented visual merchandising standards to enhance store presentation and attract customers effectively.
- Trained and mentored team members on effective sales techniques and customer engagement strategies.
- Executed daily store operations, ensuring optimal inventory management and product placement.
- Effectively delegated tasks among employees, ensuring a balanced workload and maximizing productivity.
Sales Associate
1 Year- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Operated POS systems efficiently for accurate transaction processing, returns, and exchanges.
- Participated in inventory management by scanning in, restocking, and merchandising new and old product.
Education
Bachelor of Arts - Government With An Emphasis in Pre-law
- Honor Roll Fall 2025- Spring 2026
- Honoree of GCU Honors College
- Canyon Rising Scholarship Recipient
- GCU Canyon State Scholarship Recipient
- GCU President's Scholarship Recipient
- 3.9 GPA
- Capstone Project in progress, researching the details of beautys impact on the 27th ave corridor.
Associate of Arts - Criminal Justice
- Honors program graduate with Magna Cum Laude
- Honor Roll Spring 2022- Spring 2025
- HSI Excellence Scholarship Recipient
- President's Honors Scholarship Recipient
- 3.899 GPA