Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Rendon

Marysville

Summary

Service-oriented professional with track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality. Passionate about building relationships and improving every day.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Blueprint technologies
01.2017 - 06.2024
  • Apply strong interpersonal communication skills with customers and co workers
  • Resolve inquiries with security when handling sensitive billing and payment information
  • Use billing systems and software to search and process transactions as well as assist with payment method issues
  • Use my best judgment and follow protocol when handling inquiries from different languages to the best of my ability
  • Apply and follow certain trending issues per confluence and other resources to provide the most accurate information to customers
  • Filter voicemails to prepare for calls if needed or create help requests for customers to provide assistance

Housekeeper

Homewood Suites
06.2020 - 02.2022
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment

Concessions Worker

IPic Theaters
09.2019 - 08.2021
  • Consistently provided friendly service to promote better customer engagement
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs

Education

High school Diploma -

Lindbergh High School
01.2014

Skills

  • Strong interpersonal abilities
  • Constructive outlook
  • Detail-oriented professional
  • Dependable team member

Timeline

Housekeeper

Homewood Suites
06.2020 - 02.2022

Concessions Worker

IPic Theaters
09.2019 - 08.2021

Customer Service Representative

Blueprint technologies
01.2017 - 06.2024

High school Diploma -

Lindbergh High School

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