Gabriela Reyes Jimenez
Denver Health Hospital
Denver,CO
1
Language
15
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Patient Access Specialist
2 Years- Verified patient demographics and insurance details during registration, ensuring accurate records and coverage coordination.
- Scheduled appointments and coordinated referrals using electronic health record systems to support timely access to care.
- Collected copayments and financial information while explaining registration requirements and admission processes clearly.
- Guided patients through admission, intake, and check-in processes with clear service expectations.
Medical Receptionist
1 Year 11 Months- Greeted patients, verified demographics, and updated medical records accurately.
- Scheduled appointments, managed provider calendars, and coordinated patient flow efficiently.
- Answered multi-line phones, routed calls, and relayed messages promptly.
- Collected insurance information, confirmed eligibility, and processed registration paperwork.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Receptionist
1 Year- Greeted visitors professionally, managed sign-in procedures, and maintained secure front-desk access.
- Maintained accurate records, contact information, and visitor logs for administrative reference.
- Resolved routine customer inquiries calmly while delivering courteous front-desk service.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Certified Nursing Assistant
2 Years- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Monitored vital signs and reported condition changes promptly to nursing staff.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Education
High School Diploma
Skills
Organization and time Management
Multitasking
Bilingual (Spanish)
Calm and Professional under pressure
Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Specialist
Denver Health Hospital
10.2024 - CurrentRead More
Medical Receptionist
Salud Family Health Centers
11.2021 - 10.2023Read More
Receptionist
All American Stuco
01.2018 - 01.2019Read More
Certified Nursing Assistant
Mapleton Care Center
06.2011 - 06.2013Read More
Abraham Lincoln High School
High School Diploma
Read More