Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessDevelopmentManager

Gabriela Rodriguez

Waukegan,IL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Can write, speak, and read in both Spanish and English.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Shinclean Cleaning
04.2020 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • I possess a typing speed of approximately 57 words per minute.
  • Fluent in both Spanish and English. (Read, speak, Write)
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
05.2023

Skills

  • Customer and Client Relations
  • Data Collection
  • Risk Management
  • Prioritizing Patients
  • Office Equipment Maintenance
  • Grammar
  • Administrative Support
  • Labor Relations
  • Data Management
  • Critical Thinking
  • Team Bonding
  • Customer Service
  • Office Management
  • Microsoft Office
  • Business Writing
  • Customer Relations
  • Database Organization
  • Sorting and Labeling
  • Reading Comprehension
  • Documentation
  • Phone Call Answering
  • Mail Management

Accomplishments

  • Increased office productivity 57% by implementing numerous process improvements.
  • Successfully resolved 27 customer issues on work days
  • Managed Administrative Assistant area since the age of 15 years old.
  • Accomplished growth to a small business through responsible actions in costumer service.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Shinclean Cleaning
04.2020 - 06.2023

High School Diploma -

Waukegan High School
Gabriela Rodriguez