Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kerry Drohman

Hastings ,NE

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

KS Wildlife And Public Lands
05.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Customer Service Representative

CPI
01.2023 - 05.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Site Manager

Blue Rivers Area Of Aging
09.2021 - 03.2022
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Created weekly and monthly reports and presentations for management team.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Assistant Manager

SUBWAY®Restaurants
01.2015 - 11.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Retail Merchandiser

Hallmark
08.2023 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Cashier

CPI
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Accounting And Business Law

SCC
Beatrice, NE

Associate Of General Studies - General Studies

Beatrice Jr And Sr High School
Beatrice, NE
05.1988

Skills

  • Program File Distribution
  • Account Balancing
  • Customer Service
  • Labor Relations
  • Process Optimization
  • Business Writing
  • Cash Deposit Preparation
  • Excel Spreadsheets
  • Document Retrieval
  • Employee Training
  • Data Entry Documentation
  • Meeting Minutes
  • Mail Management
  • Records Management Systems
  • Back Office Operations
  • Team Bonding
  • Customer and Client Relations
  • Correspondence Writing
  • Schedule Management
  • Labor Control
  • Customer Relations
  • Multi-Line Phone Systems
  • Office Management
  • Critical Thinking
  • Administrative Support
  • Training and Development
  • Strategic Planning
  • Medical Terminology
  • Self Starter
  • Staff Management
  • Time Management
  • Prioritizing Patients
  • Office Equipment Maintenance
  • Phone Call Answering
  • OSHA Compliance
  • Internal Communications
  • Payroll and Benefits Administration
  • Calendar Management
  • Sorting and Labeling
  • Records Preparation
  • Staff Motivation
  • Employee Timesheet Processing
  • Data Collection
  • Data Evaluation
  • Filing
  • Marketing
  • Budgeting
  • Recordkeeping
  • Proofreading
  • Bookkeeping

Timeline

Cashier

CPI
09.2023 - Current

Retail Merchandiser

Hallmark
08.2023 - Current

Administrative Assistant

KS Wildlife And Public Lands
05.2023 - Current

Customer Service Representative

CPI
01.2023 - 05.2023

Site Manager

Blue Rivers Area Of Aging
09.2021 - 03.2022

Assistant Manager

SUBWAY®Restaurants
01.2015 - 11.2021

Accounting And Business Law

SCC

Associate Of General Studies - General Studies

Beatrice Jr And Sr High School
Kerry Drohman