Gabriela Soto
Tampa,FL
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Hollister.Co
Naples, FL
07.2023 - 08.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Hostess/Server
Harold's Place
Naples, FL
11.2023 - 08.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Provided menus to customers and answered questions regarding menu items.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bachelor of Science - Biomedical Sciences
University of South Florida
Tampa, FL05-2028
Skills
- Customer Service
- Guest Engagement
- Cash Handling
- Sales Techniques
- Guest Relations Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint Certifications – Microsoft Corporation.
Volunteer work
- Volunteered for Avow Hospice, 2022-2024
- Volunteered for Naples Community Hospital, 2022-2023
- Volunteered for St. Matthew's house retail store, 2023
- HOSA member, 2023-2024
- Pre-med Club member, 2024
References
References available upon request.
Timeline
Hostess/Server
Harold's Place
11.2023 - 08.2024
Sales Associate
Hollister.Co
07.2023 - 08.2024
Bachelor of Science - Biomedical Sciences
University of South Florida
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