Gabriela Strong
Student
Bloomington,IL
Summary
Hardworking student and multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Server
Pizza Paya
03.2024 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Family Nanny
Heidi Bauman
05.2023 - Current
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Assisted children with homework assignments and special projects across different subjects.
- Organized different types of activities to enhance physical and intellectual development.
- Built positive and nurturing environments to support child social and emotional growth.
- Drove children to dance, cheer, and sports practices.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
Golden Apple Scholar
Golden Apple Foundation
06.2022 - Current
- Expanded professional networks through active participation in academic societies and associations relevant to the area of expertise.
- Worked with teachers in classroom settings to be better prepared for my future classroom
- Practiced communication and organization skills that will prepare me for my future
- Stayed at EIU during the summer and taught summer school in a 3rd grade classroom
Server
Keps Sports Bar And Grill
02.2021 - 11.2022
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hostess
Keps Sports Bar And Grill
02.2021 - 11.2022
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Volleyball Instructor
Five Points Washington
08.2020 - 11.2022
- Improved athletes'' understanding of game strategies through clear communication and demonstration of techniques on the court.
- Consistently reinforced importance of teamwork emphasizing how each individual''s contribution impacts overall team success, resulting in stronger bonds among players.
- Developed comprehensive lesson plans that covered a range of volleyball skills including serving, passing, hitting, blocking, and defense tactics.
Education
No Degree -
Illinois State University
Normal, IL 05.2001 -
Skills
Customer Service
Listening Skills
Reliable
Trustworthy
Problem Solving
Communication
Leadership
Timeline
Server
Pizza Paya
03.2024 - Current
Family Nanny
Heidi Bauman
05.2023 - Current
Golden Apple Scholar
Golden Apple Foundation
06.2022 - Current
Server
Keps Sports Bar And Grill
02.2021 - 11.2022
Hostess
Keps Sports Bar And Grill
02.2021 - 11.2022
Volleyball Instructor
Five Points Washington
08.2020 - 11.2022
No Degree -
Illinois State University
05.2001 -
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