Summary
Work History
Education
Skills
Languages
Timeline
Generic

GABRIELA TREJO

Orlando,FL

Summary

Dynamic and customer-focused professional with proven success at Global Discount Cleaners, excelling in cash handling and customer service excellence. Recognized for building strong customer relationships and resolving complaints effectively, enhancing loyalty and satisfaction. Committed to integrity and professionalism, consistently meeting business needs through flexibility and reliability.

Work History

Cashier

Global Discount Cleaners
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Orange Technical Colleage
Orlando, FL

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Professionalism and courtesy
  • Payment processing

Languages

Spanish and English
Native or Bilingual

Timeline

Cashier

Global Discount Cleaners

Orange Technical Colleage
GABRIELA TREJO