Gabriela Renee Nino
Houston,TX
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
2
2
years of professional experience
Work History
Cashier/2nd Assistant Front End Manager
Foodarama
03.2021 - 02.2023
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Mentored team members to enhance professional development and accountability in workplace.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
Willoridge High School
16301 Chimney Rock05.2023
Skills
- Process Improvement Initiatives
- Office Supplies and Inventory
- Seasonal Planning
- Staff Supervision
- Credit Returns Processing
- Front-End Support
- Sales Coaching
- Refunds Exchanges and Adjustments
- Investigating Problems
Languages
Spanish
Elementary
Timeline
Cashier/2nd Assistant Front End Manager
Foodarama
03.2021 - 02.2023
High School Diploma -
Willoridge High School
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