Gabriele Fisher
Rehoboth beach,DE
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as General Manager at Bullfeathers Restaurant. Proven track record in enhancing guest satisfaction and optimizing inventory management. Skilled in strategic planning and fostering collaboration, with a strong ability to adapt and thrive in fast-paced environments.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Sales Associate
Old World Bread
Lewes, DE
03.2018 - 12.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Operated cash register efficiently, processing transactions and handling customer payments.
- Collaborated with team members to create appealing product displays, driving customer engagement.
- Friendly interaction with customers, ideal retirement job.
- Customers requested me by name.
General Manager
Bullfeathers Restaurant
Germantown, MD
03.2010 - 09.2011
- Directed daily operations, ensuring optimal staff performance and service quality.
- Improved guest satisfaction by implementing efficient service protocols.
- Managed inventory control, optimizing supply chain processes to reduce waste.
- Developed employee training programs to enhance team efficiency and customer engagement.
- Greeted Dining guests in welcoming and outgoing manner.
- Established vendor relationships, negotiating contracts for favorable pricing and service terms.
Owner/Operator
The Wurst Haus
Rehoboth Beach, DE
04.1997 - 10.2000
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service.
- Managed inventory levels, optimizing supply chain processes to reduce waste.
- Developed and implemented training programs for staff, enhancing performance and service delivery.
- Established vendor relationships, negotiating contracts to improve product quality and pricing.
- Made best Funnel cakes in Rehoboth and sold from my Take Out Restaurant on the Avenue.
- Tripled Revenue in 3 Seasons.
Property Investor
Self
Ocean City, MD
02.1993 - 02.1997
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided most sought out luxury rental apartment to vacationers.
- Projecting yearly income. increasing yearly revenue by 35%
Cafeteria Manager
Montgomery County Public Schools
Maryland Md
02.1980 - 06.1990
- Oversaw daily operations of cafeteria, ensuring efficient service and food quality.
- Developed and maintained menu offerings aligned with nutritional standards.
- Trained staff on food safety practices and operational procedures.
- Managed inventory levels, reducing waste through effective stock control.
- Served swiftly 800 students over 3 shifts lunch . And 300 all at once Breakfast.
- Balanced books and made deposits daily.
Education
Associate of Science - Management/ Marketing
German Town Comunity College
Germantown, MDGED -
Volksschule Sassanfahrt
Sassanfahrt GermanySkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Creativity
- Strategic Planning
- Excellent people skills
- Outgoing personality
- Expert in tourguiding
Accomplishments
Highest Sales on East coast of Skincare line ,sold on the party plan.
- Increased productivity [number]% by implementing several process improvements.
- Awarded “Employee of the Month” in [year].
Certification
Took Tour Guide class from Delaware Technical school and obtained successfully the Tour Guide Certificate.
Languages
English
Native or Bilingual
Timeline
Sales Associate
Old World Bread
03.2018 - 12.2019
General Manager
Bullfeathers Restaurant
03.2010 - 09.2011
Owner/Operator
The Wurst Haus
04.1997 - 10.2000
Property Investor
Self
02.1993 - 02.1997
Cafeteria Manager
Montgomery County Public Schools
02.1980 - 06.1990
Associate of Science - Management/ Marketing
German Town Comunity College
GED -
Volksschule Sassanfahrt